Terms of Use

Last Updated: June 2025

Welcome to nexoragrandstay.com (the "Website"), the official online presence of Nexoragrand Stay, a hotel-casino located in Toronto, Canada. This Website is owned and operated by Nexoragrand Stay Hospitality Inc, a company registered in Canada, with its registered legal address at 3 Dundas St E, Toronto, ON M7A 2B1, Canada (hereinafter referred to as "we", "us", or "the Company").

Please read these Terms of Use ("Terms") carefully before accessing or using any part of this Website. By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you must immediately discontinue your use of this Website.

1. Acceptance of Terms

By accessing or using the Website located at nexoragrandstay.com, you enter into a legally binding agreement with Nexoragrand Stay Hospitality Inc. These Terms govern your use of all content, services, features, and functionality available on or through the Website.

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Any changes will become effective immediately upon posting to the Website. The date of the most recent revision will be reflected in the "Last Updated" date at the top of this page. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically.

These Terms apply to all visitors, registered users, guests, and any other individuals who access or use the Website, regardless of the purpose of their visit.

2. Age Restriction — Minimum Age Requirement (18+)

Access to certain areas of this Website, particularly those related to casino gaming, gambling services, promotions, and related activities, is strictly restricted to individuals who are at least 18 years of age or older, in accordance with applicable Canadian law, including the Criminal Code of Canada and provincial regulations governing gambling and gaming activities in Ontario.

By using this Website and accessing any gaming or gambling-related content or services, you represent and warrant that:

  • You are at least 18 years of age;
  • You are legally permitted to participate in gambling or gaming activities under the laws of your jurisdiction;
  • You are accessing the Website voluntarily and of your own free will;
  • You are not accessing the Website from a jurisdiction where online gambling or gaming is prohibited.

Nexoragrand Stay Hospitality Inc reserves the right to request proof of age and identity at any time. If we have reasonable grounds to believe that a user is under the age of 18, we may immediately suspend or terminate that user's access to the Website without prior notice. We are committed to preventing underage gambling and take all reasonable steps to enforce this policy.

We encourage parents and guardians to make use of available parental control tools and software to prevent minors from accessing gambling-related content online.

3. User Obligations

As a condition of your access to and use of this Website, you agree to comply with all applicable federal, provincial, and local laws of Canada, including but not limited to those of the Province of Ontario. You further agree to use the Website solely for lawful purposes and in a manner consistent with these Terms.

3.1 Prohibited Conduct

You agree that you will not, under any circumstances:

  • Use the Website for any unlawful, fraudulent, or deceptive purpose;
  • Attempt to gain unauthorized access to any portion or feature of the Website, or to any other systems or networks connected to the Website;
  • Use automated tools, bots, scrapers, or any other unauthorized means to access, collect, or copy content from the Website;
  • Transmit any viruses, malware, or other harmful code through the Website;
  • Interfere with or disrupt the integrity or performance of the Website or its related services;
  • Post, submit, or transmit any content that is defamatory, obscene, offensive, threatening, harassing, or otherwise objectionable;
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
  • Engage in any form of money laundering, fraud, or other financial crimes;
  • Violate any intellectual property rights of the Company or third parties;
  • Attempt to reverse engineer, disassemble, or decompile any software or technology used on the Website.

3.2 Account Responsibilities

If you create an account on this Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately at Nexoragrand Stay Hospitality Inc of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to safeguard your account information.

3.3 Accuracy of Information

You agree to provide accurate, current, and complete information when creating an account, making reservations, or otherwise interacting with the Website. You agree to update such information as necessary to keep it accurate and current.

4. Intellectual Property

All content available on this Website, including but not limited to text, graphics, logos, images, photographs, video clips, audio files, software, data compilations, page layouts, and underlying code, is the property of Nexoragrand Stay Hospitality Inc or its content suppliers and is protected by applicable Canadian and international intellectual property laws, including the Copyright Act (R.S.C., 1985, c. C-42).

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial purposes only. This license does not include the right to reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Website, except as follows:

  • Your computer may temporarily store copies of materials in RAM incidental to your accessing and viewing those materials;
  • You may store files that are automatically cached by your web browser for display enhancement purposes;
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use, provided you do not further reproduce, publish, or distribute them.

Any unauthorized use of the content on this Website may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

5. Limitation of Liability

To the fullest extent permitted by applicable law in Canada, including the Province of Ontario, Nexoragrand Stay Hospitality Inc and its directors, officers, employees, agents, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages of any kind, including but not limited to:

  • Loss of revenue, income, profits, or business opportunities;
  • Loss of data or information;
  • Loss of goodwill or reputation;
  • Costs of procurement of substitute goods or services;
  • Any damages resulting from unauthorized access to or use of our servers and/or any personal information stored therein;
  • Any damages resulting from any interruption or cessation of transmission to or from the Website;
  • Any damages resulting from bugs, viruses, trojan horses, or the like which may be transmitted to or through the Website by any third party;
  • Any damages arising from your reliance on any content or information posted on the Website.

These limitations apply regardless of whether such damages are based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and regardless of whether Nexoragrand Stay Hospitality Inc has been advised of the possibility of such damages.

The Website and all content, services, and features provided through it are offered on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

In jurisdictions that do not allow the exclusion or limitation of incidental or consequential damages, our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms shall limit or exclude our liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable Canadian law.

6. Disclaimer Regarding Gambling and Gaming Services

The casino and gambling-related services referenced on this Website are subject to all applicable Canadian federal and provincial laws and regulations, including those governing gaming in the Province of Ontario. Nexoragrand Stay Hospitality Inc does not guarantee any particular outcome in connection with gaming activities and strongly encourages responsible gambling.

Gambling involves risk. Please gamble responsibly. If you or someone you know has a gambling problem, help is available through the Responsible Gambling Council and other Canadian support organizations. You may also visit ConnexOntario at 1-866-531-2600 for confidential support and referral services.

7. Privacy and Personal Information

The collection, use, and disclosure of your personal information through this Website is governed by our Privacy Policy, which is incorporated into these Terms by reference. We handle all personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws of Ontario.

By using this Website, you consent to the collection and use of your personal information as described in our Privacy Policy.

8. Third-Party Links and Content

This Website may contain links to third-party websites, services, or resources. These links are provided solely for your convenience and informational purposes. Nexoragrand Stay Hospitality Inc has no control over the content, privacy policies, or practices of any third-party websites or services and accepts no responsibility or liability for them.

The inclusion of any link to a third-party website does not imply endorsement, approval, or association with that website or its operators. We encourage you to review the terms and privacy policies of any third-party websites you visit.

9. Indemnification

You agree to defend, indemnify, and hold harmless Nexoragrand Stay Hospitality Inc and its directors, officers, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:

  • Your violation of these Terms;
  • Your use of the Website, including any use by others using your account;
  • Your violation of any applicable federal, provincial, or local law or regulation;
  • Your infringement or misappropriation of any intellectual property or other rights of any third party.

10. Dispute Resolution

10.1 Governing Law

These Terms of Use and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to any conflict of law principles.

10.2 Jurisdiction and Venue

You agree that any legal action, proceeding, or claim arising out of or relating to these Terms or your use of this Website shall be brought exclusively in the courts of competent jurisdiction located in the Province of Ontario, Canada. You hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such action in Ontario.

10.3 Informal Resolution

Before initiating any formal legal proceeding, we encourage you to contact us directly to seek an informal resolution. Most concerns can be resolved quickly and satisfactorily through direct communication. You may contact Nexoragrand Stay Hospitality Inc by writing to us at our registered legal address: 3 Dundas St E, Toronto, ON M7A 2B1, Canada, or by using the contact information provided on the Website.

10.4 Alternative Dispute Resolution

If a dispute cannot be resolved informally, the parties agree to consider, in good faith, the use of alternative dispute resolution methods, including mediation or arbitration, before resorting to litigation, where such options are appropriate and available under applicable Canadian law.

10.5 Limitation Period

Any cause of action or claim you may have arising out of or relating to these Terms or the Website must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action or claim is permanently barred, to the extent permitted by applicable law.

11. Termination of Access

Nexoragrand Stay Hospitality Inc reserves the right, at its sole discretion and without notice or liability, to terminate or suspend your access to all or any part of the Website for any reason, including but not limited to your breach of any provision of these Terms, conduct that we determine to be harmful to other users, us, or third parties, or for any other reason we deem appropriate.

All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, and dispute resolution provisions.

12. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason under applicable Canadian law, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions, which shall continue in full force and effect.

13. Entire Agreement

These Terms of Use, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Nexoragrand Stay Hospitality Inc with respect to your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website.

14. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Use, please contact us at:

  • Company Name: Nexoragrand Stay Hospitality Inc
  • Registered Address: 3 Dundas St E, Toronto, ON M7A 2B1, Canada
  • Website: nexoragrandstay.com

We will make every effort to respond to your inquiry in a timely and professional manner.